Withdrawal instructions
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. This period starts on the day you, or a third party designated by you other than the carrier, receive the last item.
To exercise your right of withdrawal, you must inform us (nako Sirup e.U., Moosgasse 2, 6065 Thaur | info@nako.tirol | +43699 19904444) of your decision by an unequivocal statement, for example by letter or email.
You may use the model withdrawal form, but this is not mandatory. To meet the deadline, it is sufficient to send your notice before the period expires.
Effects of withdrawal
If you withdraw from the contract, we will refund all payments, including delivery costs (except additional costs for a delivery method other than the least expensive standard delivery), without undue delay and no later than 14 days after receiving your withdrawal notice. We will use the same payment method as for the original payment unless expressly agreed otherwise. You will incur no fees. We may withhold reimbursement until we have received the goods back or you have provided evidence of return.
What are the return conditions?
You must send or hand the goods back to us within 14 days of notifying us of your withdrawal.
Return address:
nako Sirup e.U.
Moosgasse 2
6065 Thaur
Austria
info@nako.tirol
+43699 19904444
We cover the cost of returns from Austria and Germany. You are only liable for any loss in value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to:
Withdrawal form
If you wish to withdraw from the contract, you may use this template for a letter or email and send it to us.
I/We (*) hereby withdraw from the contract I/we (*) concluded for the purchase of the following goods:
Ordered on (*)/received on (*): ________________________________________________ Order number: ___________________________________________________________ Consumer’s surname/first name: ________________________________________
Consumer’s address: Street, house number: _______________________________________________________
Postcode, town/city: ___________________________________________________________
Country: ____________________________________________________________________ Date: ___________________________________________________________________
Consumer’s signature: ____________________________________________ (only for notices on paper)
nako Sirup e.U.Moosgasse 2, 6065 Thaur
ATU72320703 / FN 472874d
+43 69919904444 | AT-BIO-501